IPCHS. Integrated People-Centred Health Services


Access to all multimedia resources with information and insights about integrated people-centred health services. Share your multimedia by clicking “Add multimedia”.

Sept. 14, 2016 Americas

Create Space & Place for Community Voice: East Denver Neighborhoods Build a Plan

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.


We know that every young child and family in East Denver has the potential to thrive, but not every family has the same starting place. East5ide Unified ...

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June 30, 2016 Europe

Governance for new care models

Dr Rachael Addicott, Senior Research Fellow from The King’s Fund, discussed about her research into governance for new care models during the event on Multi-specialty community providers and primary and acute care systems (7 June 2016)

If you are interested in other presentations from this event, click here



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June 30, 2016 Global

Achieving triple integration: The central role of mental health in integrated care

During the 16th International Conference on Integrated Care that was held Barcelona last May,  one of the keynote presentation that was highlighted was "Achieving triple integration: The central role of mental health in integrated care"by Chris Naylor, Senior Fellow and Policy from The King's Fund.


The Spanish version of the video is available here: Achieving triple integration: The central role of mental health in integrated care

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June 16, 2016 Global

People centred Care in theory and practice

On the 23-25 May 2016, the 16th International Conference on Integrated Care in Barcelona attracted 1200 delegates from nearly 50 countries, and a further 600 persons per day watching events via the live stream.

One of the highlights of the conference, is the speech of Dr Angela Coulter, Senior Research Scientist, from The Nuffield Department of Population Health (NDPH), University of Oxford, UK, about "People centred Care in theory and practice".

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May 17, 2016 Europe

Partnership, Person-Centredness in Health Care

Person-centred care is an emerging concept in health care. Many people ask what is new about it, and as a matter of fact many health care professionals believe that they work in a person-centred way already. But shifting to a person-centred care practice often involves a profound change in culture and structure, and the key is a different approach in seeing the patient as a partner. The main thing is about being able to listen. Being able to listen to the patient and co-create a care plan; to create a partnership in health care.

The University of Gothenburg Centre for ...

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May 16, 2016 Europe

Voices on person-centred care

What is person-centred care to a patient, a physician, a nurse, a hospital head of department, an industry representative and a researcher? How do these people, who all have experience of receiving or working with person-centred care, see person-centred care from their perspectives? Short film clips from the University of Gothenburg Centre for Person-centred Care - GPCC. GPCC is an in terdisciplinary research centre, established in January 2010, with the support of the Swedish government's strategic investment in health and care research. Uniquely GPCC has evaluated the effects of person-centred care in controlled studies. This has established that person-centred care ...

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April 20, 2016 Global

How are “e-patients” transforming healthcare?

One of the best known e-patients, “e-patient Dave”,Dave deBronkart explains in this video how patients are achieving more power in their relationships with doctors and researchers because of the distribution of education and information on the Internet and connections made in social media during the Conference of the European Society for Medical Oncology #ESMO14 celebrated in Madrid in 2014.



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March 28, 2016 Europe

Joining Up Care Where We Live

In April 2015 the charity Access Dorset published a video titled “Joining Up Care Where We Live”, in which citizens and patients are interviewed about their experiences with care coordination. Some respondents felt that care coordination still needs to improve. For example, according to a member of the Lypoedema and Lymphoedema Support Group, "the hospitals don't talk to the GPs" . According to a passer-by interviewed on the street, the “most unnerving thing” for a patient going to the hospital is to be asked: “So why are you here?”. On the other hand, one respondent who has a heart defect ...

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Feb. 29, 2016 Global

The Users’ Perspective: What Integrated Care should look like

At the International Conference on Integrated Care 2014, Robert Johnstone, Trustee of the International Alliance of Patients’ Organisations, gave a talk titled "The Users’ Perspective: What Integrated Care should look like". Having had chronic rheumatoid arthritis since the age of three, he shared his personal story of moving away from being “a very passive recipient of care” to becoming "a self-managing patient”. When he was about fourteen years old, he told his rheumatologist that eating acidic food seemed to make his pain worse. The rheumatologist replied that this was not possible, so because he trusted his doctor he kept eating ...

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Feb. 9, 2016 Americas

Partnering with patients to improve care: essential skills and strategies.

This link provides the contents from the conference organized by the McGill University Health Centre’s Institute for Strategic Analysis and Innovation (MUHC-ISAI), regarding patient centered health care systems.

The opening conference was performed by Angela Coulter, who reviewed the patient engagement history in health care systems and gave a broad overview on how patients could be involved in the entire functioning of the system.

In the website there can also be found the materials corresponding to the following six sessions:

  • Patient engagement leadership.
  • Patient partnership: recruitment, training, governance and evaluation.
  • How does the patient experience drive improvement?
  • Building capacity ...

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