IPCHS. Integrated People-Centred Health Services


Contents tagged: standardization

June 24, 2016 Europe Practice

Implementing clinical audits to improve care standards in Turkey

Clinical audits were implemented to improve adherence to national guidelines through increasing transparency and accountability for service delivery across health care institutions; lengthy discussions with stakeholders and clear communication of the initiative’s aims were essential for establishing sufficient buy-in to begin implementation; establishing data collection and analysis systems was a critical step for improving and optimizing care. Strong data collection, followed up with monitoring and evaluation, was paramount to the initiative’s success; while the initiative was led by the Ministry of Health, regional health authorities played an increasingly important role in supporting auditing processes and providing local oversight of audited institutions as the initiative expanded.

Aug. 30, 2016 Europe Practice

Establishing a unified emergency medical service in Latvia

Latvia’s 39 separate emergency service organizations were merged to form the single, centralized State Emergency Medical Service; implementing a unified structure for the provision of prehospital emergency medical services reduced fragmentation, standardized care and improved the coordination of services; formalizing provider training and education embedded new practices as the professional norm and helped ensure high-quality care delivery according to the guidelines in place; strong national leadership, along with a clear narrative and communication plan, helped gain stakeholder support for the initiative; widespread population support was secured by making services available free of charge.

Sept. 30, 2020 Europe Event

Telemonitoring and continuity of care for older subjects: comparing experience an identifying common solutions

The COVID19 pandemic highlighted some structural – organizational and cultural – limitations of our dominant model of (health)care. One of these is the need to identify and adopt newer instruments for the continuity of care for the large number of patients with chronic disease who live in low-density population areas  (200 million or 27% of EU population) and experience inequality to access (health)care because of the distance between community and healthcare structures. Notably, the onset of multimorbidity occurs 10–15 years earlier in people living in the most deprived areas compared with the most a?uent.

The Workshop aims at facilitating knowledge acquisition (including existing Projects and adopted solutions) and at fostering collaboration and standardization of best practice, including health literacy and patients and caregivers empowerment, in order to impact on the adoption of innovative digital solutions able to boost people's health and quality of life and enable more ...

Jan. 11, 2021 Global Toolkit

International Classification of Primary Care - 3rd Revision

Providers of healthcare, policy makers, funders and researchers need to have information about the epidemiology of their communities, and they need to understand what is happening within primary care to improve health services. More and more the influential political bodies in the world as OECD, UN, and local governments are showing interest in well-being/functioning of the population. To use only diagnoses to describe the health of the population became too limited especially in a world where people are getting older with an increase in morbidity and functioning problems with age. Too often and for too long it seems that we have overvalued highly specialized care rather than focusing more on what people want to receive in care and how their health situation is presented, i.e. what the reason for encounter is. For Primary Health Care providers to effectively record information about this as part of routine clinical practice ...

Jan. 14, 2021 Europe Event

Webinar: A European standard for patient participation in person-centred care

Welcome to our free webinar:

Webinar: A European standard for patient participation in person-centred care

Date: Thursday 25 February 2021

Time: 14.00-15.30 CET (GMT+1)

Registration required. Click here to register.

The webinar link will be sent to you when you have registered.


Event details: The European standard Patient involvement in healthcare - Minimum requirements for person-centred care (CEN/TC 450) was adopted in 2020. It can be used to facilitate the introduction of, work with and research on person-centred care in a number of different ways by health and care actors, patient organisations, researchers, businesses and others. It is the first in its field in Europe.

Join our webinar to hear three members of the standardisation committee present the standard, along with potential areas of use.

The webinar will be held in English, and it will be recorded.


Interaction: We welcome your questions, either during the webinar or ...