To empower patients and improve the quality of care, policy-makers increasingly adopt systems to enhance person-centred care. Although models of person-centredness and patient-centredness vary, respecting the needs and preferences of individuals receiving care is paramount. In Sweden, as in other countries, healthcare providers seek to improve person-centred principles and address gaps in practice. Consequently, researchers at the University of Gothenburg Centre for Person-Centred Care are currently delivering person-centred interventions employing a framework that incorporates three routines. These include eliciting the patient's narrative, agreeing a partnership with shared goals between patient and professional, and safeguarding this through documentation.
GLL Webinar 2: National Quality Policy & Strategy (NQPS): The role of NQPS in driving change in health systems
National quality policies and strategies are pivotal in strengtheing health systems, making progress towardds Universal Health Coverage (UHC) and achieving the SDGs. It is a key focus area of the WHO Global Learning Laboratory (GLL) for Quality UHC. Implementation-informed policy development provides the basis for assuring and sustaining a culture of quality across all levels of the health system. There is wide acknowledgement that governance of quality is intimately related to how quality is perceived at the fornt-line of service delivery is intimately related to how quality is perceived at the front-line of service delivery and in making services more people-centered. For more information click here