IPCHS. Integrated People-Centred Health Services


Contents tagged: healthcare service

July 3, 2020 Global Publication

Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems

This paper explores how service design can contribute to the evolution of health service systems, moving them toward people-centered, integrated and technology-enabled care; the paper develops a research agenda to leverage service design research for healthcare transformation.

March 2, 2021 Europe, Global Event

IFIC Ireland Patient Empowerment Mini-Series with CEmPaC

The World Health Organization (WHO) defines Empowerment for Health as ‘a process through which people gain greater control over decisions and actions affecting their health. Empowerment may be a social, cultural, psychological or political process through which individuals and social groups are able to express their needs, present their concerns, devise strategies for involvement in decision-making, and achieve political, social and cultural action to meet those needs.’

This series, aimed at health and social care workers and service leads, presented by IFIC Ireland in partnership with the Centre for Empowerment of People and Communities (CEmPaC) will examine the area of Patient Empowerment and the role it plays in achieving true integrated care.


What Matters To You is “an international person-centered care movement inspired by a 2012 New England Journal of Medicine article, Shared Decision-Making ...

Feb. 16, 2023 Europe Publication

Understanding integrated care through patient journeys

In recent years, considerable investment has been made towards healthcare service redesign and reform in response to an increasingly diverse and ageing patient population. The shift towards person-centred care requires holistic care management approaches and has prompted health services to consider changing the ways they deliver care