IPCHS. Integrated People-Centred Health Services



The World Health Organization (WHO) defines Empowerment for Health as ‘a process through which people gain greater control over decisions and actions affecting their health. Empowerment may be a social, cultural, psychological or political process through which individuals and social groups are able to express their needs, present their concerns, devise strategies for involvement in decision-making, and achieve political, social and cultural action to meet those needs.’

This series, aimed at health and social care workers and service leads, presented by IFIC Ireland in partnership with the Centre for Empowerment of People and Communities (CEmPaC) will examine the area of Patient Empowerment and the role it plays in achieving true integrated care.


What Matters To You is “an international person-centered care movement inspired by a 2012 New England Journal of Medicine article, Shared Decision-Making: The Pinnacle of Patient-Centered Care, written by Michael Barry and Susan Edgman-Levitan. The underlying principle, « Ask, listen, do » what matters is intended to shift the power to the person who knows best about the help or support they need, whether it be a person with a medical issue or the clinicians or staff providing care. WMTY conversations help healthcare teams understand what is “most important” to patients, leading to better care partnerships and improved patient experience.” (wmty.world). To close our series on Patient Empowerment and Engagement, we will hear from speakers who have used WMTY in the design and delivery of services and other engagement tools with colleagues and peers and will reflect on how these tools provide joy and increase adoption of change in health and social care systems. We will also be asking our audience to engage in breakout conversations to reflect on What Matters To You – in your work or community life.



Patient Empowerment: An Introduction - Wednesday, 03 March 2021 at 03:30 pm (Greenwich time)

The first session will serve as an introduction to the area with Jim Phillips of CEmPaC speaking about the work of the organisation to promote and develop the empowerment of patients and health professionals and inform policy makers on the benefits of patients and health professionals working in partnership to improve health and healthcare. Dr Austin O’Carroll, SafetyNet Primary Care and North Dublin City GP Training, will describe his experience of improving homeless peoples participation and how his work as an ethnographic researcher has informed and changed his practice through deeper understanding of his patients’ issues and perspectives.


Event detail