Sept. 28, 2020
Americas
Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Creating an enabling environment
Patient experience of an integrated care model in a family practice clinic and Federally Qualified Health Center (FQHC)
Behavioral health issues are daily challenges in all primary care settings. The integration of programs and strategies translates into better global results, which optimizes the effort of health workers. In this study, user satisfaction is evaluated, through validated surveys, in 727 patients from different centers, family practice clinic and a Federally Qualified Health Center.