IPCHS. Integrated People-Centred Health Services


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Dec. 1, 2016

Launch of the WHO Global Learning Laboratory for Quality UHC at the Fourth Global Symposium on Health Systems Research

On 14 November 2016 the WHO Service Delivery and Safety Department launched the Global Learning Laboratory (GLL) for Quality Universal Health Coverage (UHC) in a world café satellite session at the Fourth Global Symposium on Health Systems Research in Vancouver, Canada.

Colleagues from across the globe discussed questions and engaged fellow participants on four topics: national quality policy & strategy; quality interventions, monitoring & research; and resilience & health security – all in the context of advancing quality of care in countries working toward UHC. WHO Service Delivery and Safety Director, Dr Ed Kelley, opened the session emphasizing the spirit of the lab focused ...

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Nov. 7, 2016

Patient and community engagement in Oman’s national health plan

When a country is developing a five-year national health plan, patients, families and communities ideally need to be at the centre of planning and implementation. But how do you go about making sure this actually happens?

The Patients for Patient Safety (PFPS) group within the Service Delivery and Safety Department at WHO Headquarters, in collaboration with the WHO Eastern Mediterranean Regional Office, undertook a joint mission to Oman during 23-27 October with health professionals, policy makers and administrators. This was to raise awareness on the importance of patient, family and community empowerment and engagement as a part of the efforts ...

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Oct. 12, 2016

Reforming service delivery is key for achieving the health SDG

The need to reform service delivery to be integrated and people-centred is a key recommendation in the final report from the High-Level Commission on Health Employment and Economic Growth. The report was delivered at a high profile event to the UN Secretary General Ban Ki-moon on the sidelines of the UN General Assembly in New York in September 2016. The report suggests that reformed service delivery models are required with a move away from hospital care towards a focus on prevention and providing high-quality, affordable, integrated, community-based, people-centred primary and ambulatory care. This is critical to ensure that services match ...

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Oct. 12, 2016

Now live! WHO Framework on integrated people-centred health services (who.int) website

The WHO Service Delivery and Safety Department is pleased to announce the launch of the new WHO Framework on integrated people-centred health services (who.int) website.

URL: http://www.who.int/servicedeliverysafety/areas/people-centred-care/en/

Why are we excited about this site? 

At the Sixty-ninth World Health Assembly Member States officially adopted the Framework on integrated people-centred health services (IPCHS) and its supporting resolution, formally giving the WHO Secretariat the mandate to work across the organization to support the implementation, national adaptation and operationalization of the Framework. The new website aims to be a steward for the Framework – serving as ...

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Oct. 12, 2016

New report recommends people-centred integrated care as a focus of China’s health reform

A new report says China can offer better health care for its citizens at affordable costs if it restructures its delivery model to focus on providing integrated primary care for its rapidly aging population, and reforming public hospitals so they mainly treat complex and acute cases. Developed by the World Bank Group, the World Health Organization, the Ministry of Finance, the National Health and Family Planning Commission, and the Ministry of Human Resources and Social Security of China, Deepening Health Reform in China, is the most comprehensive report published so far on China’s health reform.

News release: http://www ...

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Sept. 28, 2016

Right care, right time, right place: how Lithuania transformed cardiology care

(Original story published by WHO: http://www.who.int/features/2016/lithuania-transforms-care/en/)

Long wait times to see specialists. Poor coordination between family doctors and hospitals. Duplicated tests. And some of the highest rates of heart disease-related death in Europe.

They were some of the challenges facing Lithuania 20 years ago, particularly in the country’s eastern region, where mortality from heart disease and stroke was highest, especially among middle-aged men and women outside major cities.

Health officials concluded that many of the problems patients experienced in getting the care they needed stemmed from the way services were organized and ...

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July 21, 2016

WHO supports Seychelles on People-Centred Care

WHO supported a two day symposium on 15th and 16th of July 2016 in the Seychelles, which aimed to familiarize health care team with the concepts of patient-centred care, and agree on the application of patient-centred care mechanisms, taking cognizance of the Seychelles context. The symposium was attended by 180 participants, drawn from the respective health professions, policy makers in health, patient care groups, and media stakeholders. The facilitation was led by Dr. Delanyo Dovlo, Director of Health Systems and Services in AFRO and included Nuria Toro Polanco from WHO/Geneva Service Delivery team. 

The symposium was opened by the ...

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June 27, 2016

4th International Congress of Person Centered Medicine

The 4th International Congress of Person Centered Medicine will be held in Madrid, Spain, from the 7-9 of November 2016, in Campus of the Francisco de Vitoria University. 

The main topics for this congress are:

  • Person Centered Medical Education: Need for a new Model
  • Role of Humanities and Humanism in Medical Education
  • Doctor – Patient Clinical Communication as “core theme” in Humanizing Clinical Practice
  • Humanism and Bioethics in Medical Education
  • Clinical Simulation in Medical Education
  • Person Centered Medicine: Perspective from Healthcare Systems
  • Person Centered Medicine: Perspective from Perspective from patients

Deadline for abstracts: September 15, 2016

Preliminary Scientific Program

For more ...

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June 14, 2016

#IntegratedCare4People - help us spread the word

Help us spread the word about the Framework on integrated people-centred health services and its web platform by using the hashtag #IntegratedCare4People on your social media accounts.

Suggested hashtags:

Main hashtag: #IntegratedCare4People

Additional hashtags to link to related health conversations: #UHC, #SDGs, #integratedcare, #HealthForAll, #globalhealth, #primaryhealthcare, #healthsystems

Suggested messages:

#IntegratedCare4People is central to #UCH and reaching the #SDGs

What if #health was organized around people's needs rather than diseases? #IntegratedCare4People

Placing people at the heart of #healthservices and #health systems with #IntegratedCare4People

Suggested visuals are available under the URL below.

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June 7, 2016

World Health Assembly approves Framework

From 23 to 28 May 2016, Member States of the World Health Organization (WHO) met in Geneva for the Sixty-ninth World Health Assembly and approved with overwhelming support the resolution “strengthening integrated, people-centred health services” that supports the Framework on integrated, people-centred health services (IPCHS).

The Resolution was proposed by Andorra, Chile, Estonia, Finland, Japan, Latvia, Liberia, Luxembourg and Thailand as co-sponsoring countries and received additional inputs from India, Zimbabwe and Canada. During the discussions, the resolution received support and statements from various member states, including Austria, Belgium, Canada, the Member States of the Americas (represented by Chile), China, Costa ...

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