The challenges posed by COVID-19 present an opportunity to rethink fragmented health and dependency care systems so that they are integrated, driven by individuals and communities, and resilient to future systemic crises.

The speed and scale of response required by the COVID-19 pandemic shows how fragmentation in the health and dependency care systems significantly impairs their effective response capacity. The provision of health services and long-term care is generally compartmentalized. Inpatient and outpatient care is often separated from primary, rehabilitative, and home care that are provided after patients leave the hospital. There is also no integration with the long-term care ...