IPCHS. Integrated People-Centred Health Services

Publications

This growing repository holds WHO documents, scientific publications, policy documents, implementation reports, presentations and others with information and insights about integrated people-centred health services. Share your publication by clicking “Add publication”.

Dec. 22, 2017 Europe

Person-centred care in 2017: Evidence from service users

Policy makers have been aspiring to a ‘patient-centred NHS’ in England for at least 20 years. In 2008, patient experience became a key part of the national definition of quality in healthcare; and in 2012 that was codified in law.
Person-centred care has become an increasingly prominent stated ambition both of national policy and local practice. In 2013, the Department of Health and all the system leading bodies across health and social care in England declared a shared commitment to making ‘person-centred coordinated care’ the normiv.

What difference, if any, have these stated ambitions made to the experiences of people ...

Read more
Dec. 18, 2017 Americas

Governing Collaborative Healthcare Improvement: Lessons From an Atlantic Canadian Case

The Atlantic Healthcare Collaboration for Innovation and Improvement in Chronic Disease (AHC) Quality Improvement Collaborative (QIC) in Eastern Canada provided an approach to spur system-level reform across multiple health systems for patients and families living with chronic disease. Developed and led by senior executives with a unique governance approach and involving clinical front-line teams, the AHC serves as a practical example of leadership creating and driving momentum for achieving success in collaborative health system improvements 

Read more
Dec. 12, 2017 Europe

The Joint Action on Health Workforce Planning and Forecasting: Results of a European programme to improve health workforce policie

Health workforce (HWF) planning and forecasting is faced with a number of challenges, most notably a lack of consistent terminology, a lack of data, limited model, demand based, and future-based planning and limited inter-country collaboration. The Joint Action on Health Workforce Planning and Forecsting (JAHWF, 2013-2016) aimed to move foward on the HWF planning process and support countries in tackling the key challenges facing the HWF and HWF planning. This paper synthesizes and discusses the results of the JAHWF. Ti is shown that the JAHWFhas provided importatn setps towards improved HWF planning and forecasting across Europe. 

Read more
Dec. 12, 2017 Europe

Defining indicators for assessing integrated care (2012-2014): Lessons learned on methodology and the evolution in assessment approach

Integrated care interventions are extremely complex as they tend to invilve multiple actors and different care levels. When evaluating such programmes indicators provide several benefits in comparison with other approaches. The Agència de Qualitat Avaluació Sanitàries de Catalunya, through a new collaborative approach, has been working on the development of indicators specially aimed at assesing integrated care. The aim of this study was to present the methodology developed and review the evolution of the prioritized indicators in three different projects aimed at assessing chronic integrated care initiatives. 

Read more
Dec. 11, 2017 Europe

Enhanced health in care homes: learning from experiences so far

Enhanced health in care homes can be achieved by close co-ordination between care homes and the range of health services required to meet the needs of older people living in the care homes. When these services work closely together – for example, through regular GP visits to care homes and regular comprehensive assessments – they can actively promote good health rather than just reacting to ill health.

Read more
Dec. 3, 2017 Global

Integrated care: learning between high-income, and low- and middle-income country health systems

Integration is a challenging concept to define, in part because of its multiple dimensions and varied scope: from integrated clinical care for individual patients to broader systems integration- or linkage-involving wide range of interconnected services. This commentary compares integrated care in high-and lower- income countries. Although contexts may differ significantly between these settings, there are many common features of how integration has been understood and common challenges in its implementation

Read more
Nov. 29, 2017 Europe

Making it Easier: A Health Literacy Action Plan for Scotland

Making it Easier- a health literacy plan for Scotland 2017-25, builds on the current learning about health literacy and aims to remove and prevent barriers. Health literacy is the degree to ehich individuals have the capacity to obtain, process and understand basic health information and services needed to make appropiate health decisions

The new guidance aims to improve design and delivery of services founded on the following themes: 

- equal access

- shared decision-making

- people supported to live and die well on their own terms with the health conditions they have

Read more
Nov. 27, 2017 Europe

Better value primary care is needed now more than ever

Healthcare systems globally are fancing multiple challenges, with ageing populations, increasing chronic disease, rising multiborbidity, and innovative treatments and technologies all leading to rising costs. With finite resources, and an increasing recognition of the potential harms to patients of overdiagnosis and overtreatment, it is essential that resources are used optimally. This article explore how the value based healthcare framework can help decisions about how to allocate resources, and the importance of good evidence not only for patient treatment but the organisation of health services. 

Read more
Nov. 27, 2017 Africa

Urban-rural difference in satisfaction with primary healthcare services in Ghana

Understanding regional variation in patient satisfaction about healthcare systems (PHCs) on the quality of services provided is instrumental to improving quality and developing a patient-centered healthcare system by making it  more responsive especially to the cultural aspects of health demands of a population. Reaching to the innovative National Health Insurance Scheme (NHIS) in Ghana, surpassing several reforms in healthcare financing has been a milestone. However little research has been conducted concerning patient satisfaction in resource-poor settings like in Ghana. This study was therefore dedicated to examining the variation in satisfaction across rural and urban women in Ghana. 

Read more