IPCHS. Integrated People-Centred Health Services

Publications

This growing repository holds WHO documents, scientific publications, policy documents, implementation reports, presentations and others with information and insights about integrated people-centred health services. Share your publication by clicking “Add publication”.

Dec. 9, 2021 Global

Codesigning person-centred quality indicators with diverse communities: A qualitative patient engagement study

Effective engagement of underrepresented communities in health research and policy remains a challenge due to barriers that hinder participation. Our study had two objectives: (1) identify themes of person-centred care (PCC) from perspectives of diverse patients/caregivers that would inform the development of person-centred quality indicators (PC-QIs) for evaluating the quality of PCC and initiatives to improve PCC and (2) explore innovative participatory approaches to engage ethnocultural communities in qualitative research. Incorporating patient and community voices requires addressing issues related to equity and understanding barriers to effective and meaningful engagement.

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Nov. 26, 2021 Global

Integrating Sexual and Reproductive Health Services Within HIV Services: WHO Guidance

The World Health Organization (WHO) recommends that sexual and reproductive health services, including contraception, may be integrated within HIV services. Integration is associated with increased offers and uptake of sexual and reproductive health services, including contraception, which is likely to result in improved downstream clinical outcomes. Integrating HIV and sexual and reproductive health services has been found to improve access, the quality of antenatal care and nurse productivity while reducing stigma and without compromising uptake of care. 

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Nov. 19, 2021 Global

How service modularity can provide the flexibility to support person-centered care and shared decision-making

Today’s healthcare provision is facing several challenges, that cause the level of complexity to increase at a greater rate than the managerial capacity to effectively deal with it. One of these challenges is the demand for person-centered care in an approach that is tuned towards shared decision-making. Flexibility is needed to adequately respond to individual needs.We elaborate on the potential of service modularity as a foundation for person-centered care delivered in a shared decision-making context, and examine to what extent this can improve healthcare. 

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Oct. 28, 2021 Global

Managing clinical uncertainty in older people towards the end of life: a systematic review of person-centred tools

Older people with multi-morbidities commonly experience an uncertain illness trajectory. Clinical uncertainty is challenging to manage, with risk of poor outcomes. Person-centred care is essential to align care and treatment with patient priorities and wishes. Use of evidence-based tools may support person-centred management of clinical uncertainty. We aimed to develop a logic model of person-centred evidence-based tools to manage clinical uncertainty in older people.

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Oct. 15, 2021 Global

Integrated Care’s New Protagonist: The Expanding Role of Digital Health

Digital health technologies hold significant promise to advance both functional and normative health and social care integration. The COVID-19 pandemic has created a window of opportunity to rapidly advance the adoption of digital solutions which can improve activities that support integration at clinical, professional, organizational and system levels. Global examples demonstrate how the pandemic has also created opportunities to use technology to address core values of integrated care like person-centredness and coordination. However, rapid and reactive changes could lead to increased fragmentation and exacerbate health inequity. This perspective paper outlines some of the opportunities and threats to advancing integrated care ...

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Oct. 13, 2021 Global

Person-centred care in TB

The WHO End TB Strategy includes integrated patient-centred care and prevention within one of its three pillars and has global targets aimed at ending the TB epidemic by the year 2030. Here, we describe the tensions and challenges that may undermine the approach and explore opportunities to align person-centred care with other health system goals. 

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Oct. 7, 2021 Global

Commentary: how person-centred is pharmaceutical care?

An overview of the literature shows that there is limited guidance available on how to apply person-centred care within pharmaceutical care and clinical pharmacy practices. The aim of this recently published commentary is to provide insight into how person-centred care can impact on and be incorporated into contemporary pharmaceutical care practices.

In particular, it presents an overview of how to include the cornerstones of person-centred care – the narrative, the partnership, and the co-created health plan – in the clinical work tasks of outpatient and inpatient pharmacists. The commentary thus provides a theoretical basis for future discussion on how pharmacists can be ...

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June 30, 2021 Global

Evaluation is Key: Providing Appropriate Evaluation Measures for Participatory and User-Centred Design Processes of Healthcare IT

The increasing availability of healthcare IT has the potential to improve the integration of health services. Existing projects developing healthcare IT mostly disregard the potential and importance of incorporating user feedback and proper evaluation measures to gain user feedback throughout the development process.

This article aims to provide methodological guidance for evaluation in a stepwise user-centred design process.

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June 1, 2021 Global

Exploring the Quality Paradigms in Integrated Care: The Need for Emergence and Reflection

There are four quality paradigms, of which the Empirical and Reference paradigm fit best in stable circumstances, and the Reflective and Emergence paradigms, which fit best in unstable circumstances.

This study aims to explore the use of the four quality paradigms in integrated care, and to shed light on the different paradigmatic commitments and different perspectives on quality.

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June 1, 2021 Global

Co-Design for People-Centred Care Digital Solutions: A Literature Review

The implementation of people-centred care requires strategies that respond to local conditions and contexts, with the participation of local stakeholders in collaborative approaches such as co-design. Within this framework, the authors performed a literature review to identify the most implemented practices in health and social care services for co-designing digital solutions.

 

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