A compendium of tools and resources for improving the quality of health services

In an attempt to consolidate the work of the WHO Department of Service Delivery and Safety (SDS) on quality improvement, a SDS cross-cut team has produced a compendium of tools and resources on quality improvement, developed within the SDS, that are applicable for country support. It includes resources on IPCHS and community engagement among others. It also includes practical examples of how the tools and resources have been applied in-country, including relevant links with other areas, such as measurement.  Ministries of health, facility quality improvement teams, researchers, development agencies and any organization or individual working to improve the quality of ...

Patient Engagement In Research: Early Findings From The Patient-Centered Outcomes Research Institute

Charged with ensuring that research produces useful evidence to inform health decisions, the Patient-Centered Outcomes Research Institute (PCORI) requires investigators to engage patients and other health care stakeholders, such as clinicians and payers, in the research process. Many PCORI studies result in articles published in peer-reviewed journals that detail research findings and engagement’s role in research. To inform practices for engaging patients and others as research partners, this study analyzed 126 articles that described engagement approaches and contributions to research. PCORI projects engaged patients and others as consultants and collaborators in determining the study design, selecting study outcomes, tailoring ...

Community-Based Social Innovations

This research defined CBSIs as community initiatives that seek to: a) empower older people to improve their self-efficacy in caring for themselves and their peers; b) maintain their well-being and; c) promote social cohesion and inclusiveness. Health systems across both developed and developing regions struggle to meet the diverse and complex needs of increasing number of older persons. This study hypothesized that community based social innovations (CBSIs) can improve the health and well-being of older people through community-based care. 

Integrated care for older people: guidelines on community-level interventions to manage declines in intrinsic capacity

Guidelines on community-level interventions to manage declines in intrinsic capacity.

Integrated Person-Centered Health Care for All Women During Pregnancy: Implementing World Health Organization Recommendations on Antenatal Care for a Positive Pregnancy Experience

In 2015, Unnited Nations member states adopted the Sustainable Development Goals (SDGs) in order to continue the momentum of the Milennium Development Goals and address a broarder range of development issues. The World Health Organization (WHO) identified target 3.8, universal health coverage, as the key to achieving all other health-related SDGs. To that end, Every Woman Every Child movement developed the Global Strategy for Women´s, Children´s, and Adolescentss´Health (2016-2030) with the aim of ending all preventable deaths of women, children, and adolescents and ensuring their health and well-being. The strategy provides a framework for countries to ...

Briefing note: Policy dialogue: What it is and how it can contribute to evidence-informed decision-making

This briefing note brings together knowledge generated through the EU-Luxembourg-WHO Universal Health Coverage Partnership, which currently supports policy dialogue processes in 28 countries.

Good governance for health (part of Strategy 3 of the Framework on Integrated People-Centred Health Services) involves broad, continuous and consultative policy dialogue on crucial health sector issues amongst and between all relevant social, technical and political stakeholders. Yet there exists little guidance and analysis on what actually constitutes policy dialogue, how it can contribute to better policies, and what countries can concretely do to better engage in participatory dialogue processes. This Briefing note is a first ...

WHO global strategy on people-centred and integrated health services

This interim report, the WHO global strategy on people-centred and integrated health services, presents a compelling case for a people-centred and integrated health services approach, along with a look at the way forward. It is accompanied by the document "People-centred and integrated health services: an overview of the evidence".

Framework on integrated, people-centred health services

This Framework proposes five interdependent strategies for health services to become more integrated and people-centred. It calls for reforms to reorient health services, putting individuals, families, carers and communities at their centre, supported by responsive services that better meet their needs and respect their preferences, and that are coordinated both within and beyond the health sector, irrespective of country setting or development status. These reforms also incorporate a human rights approach, enshrining access to health care as a basic right, without distinction of ethnicity, religion, gender, age, disability, political belief, and economic or social condition.

This document builds on the ...