IPCHS

This growing repository holds WHO documents, scientific publications, policy documents, implementation reports, presentations and others with information and insights about integrated people-centred health services. Share your publication by clicking “Add publication”.

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Feb. 7, 2016 Europe

Engaging and empowering people and communities, Coordinating services within and across sectors

I’m Still Me: A Narrative For Coordinated Support For Older People

Care coordination should be a means to achieving specific outcomes, rather than an end in itself. In turn, it is important that these outcomes reflect what patients want. In December 2014, National Voices, Age UK and UCLPartners jointly published I’m Still Me, a document that focuses on what older people consider to be the most important outcomes of coordinated support. The report is based on a variety of research methods, including 74 semi-structured interviews with older individuals. The research identifies a number of outcomes which are key to older people, such as maintaining their independence and retaining their own ...

Jan. 9, 2016 Europe

Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors

Older people with social care needs and multiple long-term conditions

In November 2015, the National Institute for Health and Care Excellence (NICE) in the UK published a guideline on care and support for older people with social care needs and multiple long-term conditions. The guideline recommends that care should be integrated and person-centred, while at present “some people are still being treated as a collection of conditions or symptoms, rather than as a whole person”. NICE calls for a designated care coordinator who would serve as the older person’s first point of contact as well as communicate with all health and social care services, including those provided by non-governmental ...

Jan. 9, 2016 Europe

Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

What does it take to make integrated care work?: A ‘cookbook’ for large-scale deployment of coordinated care and telehealth. A personalised approach that will benefit patients in your organisation.

Evidence on integrated care is not only needed to show which interventions work, but also to understand how organisational processes affect these interventions. Therefore, evidence from large-scale implementations is especially important. In October 2015, the consortium of the EU-funded programme 'Advancing Care Coordination and Telehealth Deployment' (ACT) published a ‘cookbook’ of good practices, focusing on the structural and organisational drivers as well as barriers to large-scale deployment of care coordination and telehealth in five European regions. The report centres on chronic patients and elderly people, giving recommendations regarding staff engagement, patient adherence, risk stratification and programme assessment. The report does ...