IPCHS. Integrated People-Centred Health Services


Contents tagged: patient care management

Sept. 22, 2016 Europe Publication

Continuity of clinical management and information across care levels: perceptions of users of different healthcare areas in the Catalan national health system

The integration of health care has become a priority in most health systems, as patients increasingly receive care from several professionals in various different settings and institutions, particularly those with chronic conditions and multi-morbidities. Continuity of care is defined as one patient experiencing care over time as connected and coherent with his or her health needs and personal circumstances. The objective is to analyse perceptions of continuity of clinical management and information across care levels and the factors influencing it, from the viewpoint of users of the Catalan national health system.

Care continuity across care levels is experienced by patients in the areas studied, with certain exceptions that highlight where there is room for improvement. Influencing factors offer valuable insights on where to direct coordination efforts.


April 3, 2019 Europe Publication

Closing the gap: Key areas for action on the health and care workforce

Nov. 5, 2019 Western Pacific Publication

Thinking outside the system: the integrated care experience in Queensland, Australia

Health policy-makers are faced with a demand for health care that exceeds supply, driven in part by an ageing population and an increased prevalence of chronic disease. An integrated ‘people-centred’ model of care across primary, secondary and tertiary health care can strengthen the health system by streamlining services to improve the patient journey and outcomes.

Jan. 13, 2020 Western Pacific Publication

Impact of integrated healthcare: Taiwan’s Family Doctor Plan

Integration of health services has been pursued worldwide. Diversity in integration approaches and in the contexts in which integrated programmes operate, however, hinders comparative analysis of care integration in both high-income countries (HICs) and low- and middle-income countries (LMICs). This study evaluates an HIC programme implemented in a delivery system resembling those of LMICs, especially its weak primary care system. 

Oct. 7, 2021 Global Publication

Commentary: how person-centred is pharmaceutical care?

An overview of the literature shows that there is limited guidance available on how to apply person-centred care within pharmaceutical care and clinical pharmacy practices. The aim of this recently published commentary is to provide insight into how person-centred care can impact on and be incorporated into contemporary pharmaceutical care practices.

In particular, it presents an overview of how to include the cornerstones of person-centred care – the narrative, the partnership, and the co-created health plan – in the clinical work tasks of outpatient and inpatient pharmacists. The commentary thus provides a theoretical basis for future discussion on how pharmacists can be active participants in the development towards more person-centred health systems that is occurring in many countries.

July 20, 2023 Europe Publication

Integrated care models in Swiss primary care: An embedded multiple case study

Healthcare systems are confronted with a rising number of patients with chronic conditions and complex care needs, requiring the development of new models of coordinated, patient-centred care. In this study, we aimed to describe and compare a range of new models of care recently implemented in primary care in Switzerland, as well as to gain insight into the type of coordination or integration implemented, the strengths and weaknesses of each model and the challenges they face.