Contents

Contents tagged: lessons learned

May 15, 2016 Europe Publication

Lessons from transforming health services delivery: Compendium of initiatives in the WHO European Region

In order for health services delivery to accelerate gains in health outcomes it must continuously adapt and evolve according to the changing health landscape. At present, the case for change is compelling. In the context of both new challenges and opportunities, initiatives to transform services delivery across the WHO European Region has emerged. This Compendium demonstrates the diversity in activity, describing examples of health services delivery transformations from each Member State in the Region. The initiatives vary greatly in their scope and stages of implementation, from early changes to initiatives at-scale. When taken together, these examples offer unique insights for setting-up, implementing and sustaining transformations. A summary of 10 lessons learned attempts to synthesize key findings and consolidate insights derived from experiences.

Jan. 21, 2016 Global Publication

People-centred and integrated health services: an overview of the evidence

This Interim Report accompanies the World Health Organization (WHO) global strategy on people-centred and integrated health services, by presenting some of the evidence on strategies to implement people-centred and integrated health services. It presents a number of case studies and the evidence on the benefits that people-centred and integrated care can bring to people, communities and countries.

The interim WHO global strategy discusses the five strategic directions towards people-centred and integrated health services and looks at the different approaches used to achieve them. It looks at examples from around the world, in differing country contexts, and identifies some models of good practice and lessons learnt. It further considers some of the issues involved in leading and managing change in the health sector, and how to measure success and build learning into the process.

The interim WHO global strategy went throuh global consultations and was reviewed and re-published under the name ...