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Nov. 27, 2017

Urban-rural difference in satisfaction with primary healthcare services in Ghana

Region: Africa Scientific publication Empowering and engaging people and communities, Reorienting the model of care, Creating an enabling environment Source: BMC Health Services Research

Understanding regional variation in patient satisfaction about healthcare systems (PHCs) on the quality of services provided is instrumental to improving quality and developing a patient-centered healthcare system by making it  more responsive especially to the cultural aspects of health demands of a population. Reaching to the innovative National Health Insurance Scheme (NHIS) in Ghana, surpassing several reforms in healthcare financing has been a milestone. However little research has been conducted concerning patient satisfaction in resource-poor settings like in Ghana. This study was therefore dedicated to examining the variation in satisfaction across rural and urban women in Ghana.